Reviews

UPDATE 3/12/25: Scheduled the bi-annual HVAC system check/tune-up and had new fridge hooked up to water supply. Great customer service. Honest. Fair pricing. And they genuinely care about their customers. Great people. Casey is incredible. Stays on top of scheduling and kept us informed. Truly an asset to Team Spring Branch. Marvin gets the job done. Knows his stuff. Always have confidence in Marvin. Highly recommend. -------------------- 3/5/2022 Details matter. SPRING BRANCH A/C pays attention to details and gets the job done right the first time. We just started using SPRING BRANCH A/C this week due to our previous HVAC company installing new primary and auxiliary drain lines in mid- 2022 on a new system that just did not flow properly once they installed. The old company, we'll just call them "Solar Air" (not their real name but ryhmes), did not even glue the junctions on the pvc pipe installed, nor would they test their installation using a level or any other means. 'Solar Air's" mid-2022 installation was a sloppy, convoluted, inefficient, flimsy mess that defied the laws of physics and common sense. And it ended up failing, leaking water onto our ceiling because the unglued junctions came apart. Sloppy. Sloppy. Sloppy. Basically, "Solar Air's" shoddy drain lines installation resembled M.C. Escher's art without the intentional whimsy. The installation technician at "Solar Air" who installed the new drain lines did not bring the necessary basic tools for the job and had to borrow some of mine. That's never a good sign. When we asked the "Solar Air" tech if he was going to test the system before he left, he used the old "I've been doing this a long time, don't you trust me?" con and actually threw a loud temper tantrum in our backyard because we asked. It was weird and a bit scary. Additionally, "Solar Air" did not properly level the drain pan. Nor did they stand behind their work. SPRING BRANCH A/C resolved the issues like pros this week. Night and day difference between SPRING BRANCH A/C and "Solar Air." Chris, the owner of SPRING BRANCH A/C has a solid and interesting background. Air Force. Maintained aircraft. Knows his stuff. Very nice man. Marvin who inspected our system and fixed our system was incredible. Serious skills and a depth of knowledge and experience. Juan, who assisted Marvin, was professional to a tee. It was truly refreshing dealing with the SPRING BRANCH team. Based upon the work they just performed and the wonderful way they treated us from the very first phone call to completion of work, we highly recommend SPRING BRANCH A/C. Give em a try. Great people. Great work. Details matter. Chris: ⭐⭐⭐⭐⭐ Marvin: ⭐⭐⭐⭐⭐ Juan: ⭐⭐⭐⭐⭐ Spring Branch A/C: ⭐⭐⭐⭐⭐

Will recommend spring branch to all my friends And family Very prompt with their service Juan the technician is fantastic, very attentive to all of our concerns and always explains all the work he has completed! No pressure up selling truly honest !!

So very prompt, informative and reasonably priced

Job completed professionally & on time.

Have been using them for the past 3-4 yrs. Marvin and Chris are awesome! They have ALWAYS been very professional, upfront and on time. No complaints at all.

Flushed out my tankless water heater. Thank you!’ It was dirty.

3 hours of me calling the office. Juan was here and finished in less than an hour. Heat Problem fix with a small part replaced and back up and running. In the middle of the south’s cold snap! Outstanding!

Great service and quick and easy installation of a complete unit.

Spring Air is the best! I have used them for plumbing and air conditioning check. Both were great service.

These folks are very knowledgeable, honest, professional and very reasonable price. I highly recommend.

Always very professional and helpful. Always given a fair price for any repairs I’ve needed. I highly recommend

Spring Branch AC has been working on our house for decades. They are friendly and reliable and for a good price. Highly recommend!

Service tech was professional and helpful. Arrived in time too!

These guys are great! They are thorough, communicative, professional, and reasonable.

Spring Branch AC is extremely trust worthy! They have been servicing us for years and are always on time and their prices are very reasonable. I highly recommend them.

Professional

Professional, knowledgeable, courteous and timely. Take time to answer questions.

Spring Branch team members are thorough and knowledgeable. Highly recommended.

Highly recommended

Great customer service and honest technicians!

The customer service with this company is amazing. The phone is always answered. The workers are dependable, reliable and trustworthy. They provide very candid information as well as excellent follow up. I have used them for several years now and would continue to do so. Highly recommend

Excellent service from start to finish during the freezing cold weather we had in Houston. Nothing like a warm home! Great service from all employees who helped us in our time of need.